Joel Mullen

I had said I wasn't going to do a review, but since I got emailed one I felt maybe I should. I wouldn't recommend Precision Door. I had two company's (including yours) that tell me I have the wrong springs installed. The irony is, your company installed them and won't stand behind them. Yes, it was before I bought the home with the springs, but I am shocked when the company that installed them, says they are wrong, yet, won't replace them, but they will sell me new ones. Then, the head unit is bad (possibly because of wrong springs?) Of course, they will sell me a new head unit. Joel, the tech, calls "the boss" and gets me "special pricing". It reminded me of buying a vehicle. (let me talk to my manager). All in all, very disappointed in Precision Door. I would neither recommend nor use them.

- Richard Lowman

Joel was incredible,

- Adam Joerres

Joel did a great job. Quick response, on time, very thorough amd extremely kind! Thank you!!!

- Corina

Technician Joel Mullen arrived on time, diagnosed the problem, and provided an estimate. He repaired the problem quickly and everything is good! Thank you!

- Daniel Lucas

I really appreciate good customer service and highly technical folks who are good at what they do. Joel was extremely helpful and explained everything that was needed to fix my issue with our garage door and openers. We now have a smooth and quiet garage door. Thank you, Precision and Joel.

- William Sproul

Job well done.

- Leslie Shaw - hinge was purchased

OUTSTANDING REPAIRMAN - VERY COURTEOUS, PROFESSIONAL & ENSURED HE COVERED ALL THAT NEEDED FIXED. DISCUSSED WHAT I WANTED DONE . TOTALLY SATISFIED. WOULD DEFINITELY RECOMMEND .

- Roy Koger

Great Service and on time!! I needed to leave to an appointment by noon and the Joel Mullen arrived at 8 am and was done with all the work by 11 am. I will recommend Precision Garage Door Service to anyone in need of service.

- Maria Alvarez

Joel & Thomas arrived on time (quick response) and were very professional and knowledgeable in repairing my door. They showed and explained each item that was in need of replacement or adjusted and gave options to upgrade parts at my discretion. An estimate was given before work was done. After the repair they cleaned up worksite and explained my questions regarding future maintenance It was truly a pleasure working with these gentlemen!

- Deloris Howie

Precision door came out Saturday morning because our spring broke on our garage door and the guy told us that both sides need to be replaced pulley cables springs and labor. It would be $1700. We said no way went back out said he would talk to his boss and came back and said it would be $900. Needless to say we had Lester‘s garage today that did all of it for $375.. What a scam! Luckily, we knew it was not supposed to cost that much! I wouldn’t even have checked one star, but it wouldn’t let me send the review unless I checked the star

- Joseph Dwyer

You have exceeded my expectations. My need for replacement garage door openers was taken care of in less than 24 hours. I had a chat with Holly about 9:00 PM Thursday 1/30 and by 9:30 AM Friday 1/31/25 I received my openers. Can't ask for better than that. I am very pleased with your service. Thanks

- Robert C. Kohler

Precision door company more than exceeded my expectations! They worked with me and my budget. I honestly don't think my garage door operated this well since I have owned my house! The technician Joel was polite, courteous, and helpful. Highly recommend this company.

- Jeannette Lane

Couldn't be more pleased with the excellent customer service! After calling Precision Door this morning to explain the problem with my inoperable garage door and MyQ system, Joel arrived a few hours later. With patience and determination, he was able to figure out the problem and make the necessary repair. He did not leave until all remotes and the system was working perfectly. Totally impressed with Joel Mullen and Precision Door company!

- Terri Sutherin

Really amazing Company. On Christmas our 2 car garage door decided to not work. We actually called the company and got a live person who set up an appointment for the following day with a technician. Who does that...... Our Tech was Joel Mullen. He showed up right on time and started right to work on our problem. He was great and had a great personality and work ethics. We are soo very impressed with the whole ordeal. This is now our ONLY garage door company for not only our 2 car garage but the original one car.

- John Murphy

Used them before new they were fair and reliable. Joel was very efficiant and did a quality job would reccomend to anyone

- Rick Lucas

Precision came the next day after our springs failed and door was too heavy to open. Joel and I discussed price ahead of time and he also inspected the door and noticed the center bearing was missing. The repairs were timely and the adjustments made the door much easier to open and the garage door opener is not challenged as it was. Appreciate the repair.

- Richard Pepin

Joel was absolutely wonderful repairing our garage door he was so quick in explaining what the problems were very professional

- Jan Lattimer

Joel came out to our home and did a great job servicing our garage door. Joel was friendly and professional. He is very knowledgeable and well experienced in his job performance. He went over the options and pricing that I could decide to choose from. Joel was honest in explaining everything to me that I needed to know in making my decision. It was a pleasure having Joel come to our home and giving us a great Precision service experience.

- James Barton

We were very pleased with the servicing of our garage door done by your technician, Joel Mullen, on11/25/2024. He was knowledgeable, pleasant and efficient in his work and answered all our questions. We highly recommend him as a member of your organization.

- T. T., Ocala, FL

Great Mechanic. Professional and excellent job performed. Joel cleaned up the garage better than it was prior to work. Everything on the garage panels was replaced. New rollers, cables, springs, belt drive, etc. The only thing that was not replaced was the panels. Great pricing. Joel, Thank You for a great job well done.

- Manuel Pataca

Technican,prompt and professional.

- Katherine Fleming

Tech Joel diagnosed and solved an annoying garage door problem quickly. Saved us a lot of headache. He is knowledgeable and personable. If we have any continued problems with our doors we will certainly call Precision and ask for Joel.

- Dennis Sweat

Joel was accommodating, informative and professional.

- Mark Holzwart

Professional looking website! I was able to book my appointment for the next day. Joel Mullen was very professional and explained all of my options. Once I decided, he completed the installation within a few hours and my old garage door is better than new! He converted from an old cable system to new springs and rollers. Great company with fine service!

- Walter Watts

The post-Milton service call was much sooner than expected. Joel was great. Troubleshot the problems, then guided me through repair options. Once the scope of work was complete, he quickly and professionally got it done. Door functions better than new. Highly recommend Precision and Joel.

- Adrian Bumbolo

Such a difference having a garage door that works well. Our service person was very prompt and professional.

- Emily Gabriel

Joel Mullen was super courteous, explained everything, and we would recommend him to anyone who needed a garage door repaired or installed. Thank Joel for everything.

- Roger Krainock

I called Precision Garage Door for the first time and I am very glad I did. Joel Mullen was the service representative and he explained everything before starting the repair. I needed one new garage opener , new rollers on both doors , and some other work. Joel did a great job, the doors are like brand new. I will ONLY be called Precision in the future. Thank you

- Alice Wheeler

Everything went fine. Service person very polite and helpful with the questions I had about the problem door. Good experience . Will certainly call your co. for anything I may need in the future.

- William Harrel

Lady on the phone was very nice.Joel was on time,called first ,but I missed the call ,he showed up anyway.He explained everything first,then went and fixed it.It works better now than it ever did before

- Russell Rendfrey